{"id":11176,"date":"2026-01-18T12:06:51","date_gmt":"2026-01-18T06:06:51","guid":{"rendered":"https:\/\/applegadgetscare.com\/?p=11176"},"modified":"2026-06-03T12:55:04","modified_gmt":"2026-06-03T06:55:04","slug":"how-to-fix-face-id-not-working-on-iphone","status":"publish","type":"post","link":"https:\/\/www.agcare.com.bd\/blog\/how-to-fix-face-id-not-working-on-iphone\/","title":{"rendered":"How To Fix Face ID Not Working On iPhone"},"content":{"rendered":"

It is extremely frustrating when face ID fails to work, especially when one uses it tens of times per day.<\/span> It can be that your iPhone has the text Face ID not available, is constantly prompting you to enter your passcode, or has completely forgotten how to recognise your face, but either way, you are having a classic problem, and there is often an easy solution.<\/span><\/p>\n

A majority of iPhone Face ID not working issues are not a hard disk issue.<\/span> Most of them can be self-troubleshooted and can be fixed within some easy steps at home.<\/span> Now we are going to know all you should know about troubleshooting Face ID on your iPhone.<\/span> Let’s dive in:.<\/span><\/p>\n

Understanding Why Face ID Stops Working<\/b><\/h2>\n

The technology of face ID takes the help of the TrueDepth camera that is at the top of your iPhone screen.<\/span> This system casts thousands of unseen infrared dots on your face to form a clear 3 dimensional map that can be used to identify you.<\/span> Face ID does not cooperate when there is an obstacle to these sensors, alters your face significantly, or even harms the hardware.<\/span><\/p>\n

The most\u00a0 common ones are dirty camera lenses<\/a>, even thick screen covers over the sensors, recent shifts in your appearance, like the growth of beard or the use of glasses, software bugs following updates<\/a>, hardware damage related to drops or water<\/a>, and wrong settings following iOS updates.<\/span> Knowledge of these reasons can assist you in diagnosing whether your problem is easy to resolve at home or will be necessary to repair by the professional.<\/span><\/p>\n

Check for Obvious Problems First<\/strong><\/h2>\n

Separate the simple things before getting into the complicated troubleshooting.<\/span> Wipe your TrueDepth camera using a clean, soft and lint free cloth.<\/span> The camera is placed as a notch at the top of your screen and will interfere with the infrared sensors by fingerprints or dust.<\/span> Make sure your screen protector is also clean since there are thick or improperly placed protectors that cover the TrueDepth camera slightly.<\/span><\/p>\n

Take off the impediments on your face.<\/span> Your entire face has to be visible to Face ID.<\/span> Sunglasses particularly the ones that are made to block out the infrared light prevent Face ID.<\/span> When trying, take off the sunglasses or hats or anything that covers the face.<\/span> When using iPhone 10, ensure you have it at a range of between 10 to 20 inches to your face, which is similar to a selfie.<\/span><\/p>\n

Examine your case and accessories.<\/span> There are cases when Face ID can be disturbed by your iPhone case in case it has raised edges which partially cover the TrueDepth camera.<\/span> Take your case off and try Face ID once more.<\/span><\/p>\n

Simple Software Fixes<\/b><\/h2>\n

The majority of Face ID problems are software bugs and do not involve any hardware breakage.<\/span> Begin by a straightforward re-boot and this clear memory bugs<\/a> and update system processes.<\/span> With iPhone X, 11, 12, 13 and others, press and hold the volume button and the side button at the same time until the power off slider shows up.<\/span> Slide the slider, wait 30 seconds and press and hold the side button until the Apple logo misses.<\/span><\/p>\n

The latest iOS version has been updated.<\/span> Apple regularly has updates that correct bugs with Face ID.<\/span> Open the settings and go to the General, and choose Software Update.<\/span> When there is an update, go to Wi-Fi, insert your iPhone into a charger, and tap Download and Install.<\/span><\/p>\n

Check your Face ID settings. <\/span>Tap Face ID and Passcode.<\/span> When asked, enter your passcode.<\/span> Ensure that Face ID is enabled and the services that you desire to use are enabled such as iPhone Unlock, iTunes and App Store, Apple Pay and Password AutoFill.<\/span> In case you do not even see the option of setting up Face ID, then it is normally an issue with the hardware.<\/span><\/p>\n

Reset and Reconfigure Face ID<\/b><\/h2>\n

Complete reset of Face ID is often useful in recognition problems when simple problem-solving has been unsuccessful.<\/span> Tap on settings, select Face ID and Passcode and enter your passcode.<\/span> Swipe down and tap Reset Face ID that removes the current face data.<\/span> Tap Set Up Face ID now to start afresh.<\/span> Take a frame in your face, and move your head about slowly as you are instructed.<\/span> Make sure that you are well lit in the set up.<\/span><\/p>\n

Make a second impression in the event your face changes depending on the hairstyles, facial hair or glasses.<\/span> Face ID and Passcode Tap Set Up an Alternate Appearance in Settings.<\/span> This ensures that Face ID identifies two versions of you in order to recognize it and this enhances recognition significantly.<\/span><\/p>\n

Enable Face ID when wearing a mask since you may be used to wearing a mask.<\/span> This action requirement has iPhone 12 and more iPhones using iOS 15.4 plus.<\/span> Tap Face ID and Passcode will then allow Face ID with a Mask.<\/span> The system is directed towards scanning the unique features around your eyes.<\/span> It possesses this in portrait orientation, but not in sun-g11 pro lasses.<\/span><\/p>\n

Advanced Troubleshooting Steps<\/b><\/h2>\n

Start all over in case of simple fixes.<\/span> This restores all your iPhone settings to their default.<\/span> Go to Settings, then transfer or reset the iPhone.<\/span> Go to Select Reset and select Reset All Settings.<\/span> Your iPhone will automatically restart and all the settings will be set to factory defaults.<\/span> You will have to reconnect and reestablish Wi-Fi as well as resetting custom settings and establishing Face ID once again.<\/span><\/p>\n

Adjust attention settings. <\/span>Face ID also has attention detection where you have to look at your iPhone with eyes open.<\/span> Open the Settings, tap on Accessibility, and then, type Face ID and Attention.<\/span> Attempt to disable Face ID Require Attention.<\/span> That puts Face ID a little more insecure but more accepting when you happen to be peeking at your phone in a different angle.<\/span><\/p>\n

Last resort is to perform a complete backup and restore.<\/span> The first thing is to back up your iPhone using iCloud.<\/span> On the Settings page, use your name, then the iCloud, and iCloud Backup.<\/span> Tap Back Up Now and ensure that it is successful.<\/span> Having made the backup, go to the Settings, tap General, transfer or reset the iPhone.<\/span> Choose Delete all Content and settings.<\/span> When your iPhone reboots, configure it as new or restore on your iPhone backup and attempt to configure Face ID.<\/span><\/p>\n

When Hardware Repair Is Necessary<\/b><\/h2>\n

Software problems are obvious with some of the symptoms.<\/span> Unless you are permanently getting the Face ID not available message, the Reset Face ID button is fully grey, Face ID has gone or your iPhone is showing the Unable to activate Face ID message, even after full restoration, you might be handling a damaged hardware.<\/span><\/p>\n

The TrueDepth camera system is also susceptible to physical injuries such as drops and impacts or water, which permanently breaks Face ID.<\/span> The infrared flood illuminator, dot projector, flex cables or front facing camera may fail on its own.<\/span> The face ID is at times damaged due to third-party repair of screens, or an inability to correctly reconnect the TrueDepth camera with components, cryptographically paired components and the Secure Enclave chip.<\/span><\/p>\n

You have followed all the trouble shooting steps, and Face ID still fails to recognize your face, then you should resort to professional diagnosis.<\/span> Search repair services that include the expertise of Face ID.<\/span> In case of <\/span>iPhone 11 Pro Face ID repair<\/span><\/a> or <\/span>iPhone 12 Pro\u00a0 Face ID repair<\/span><\/a>, the skilled technicians are able to check whether your model has face ID elements that can be fixed or require replacement.<\/span><\/p>\n

Similar to <\/span>AG Care<\/span><\/a> whereby trained technicians are trained to diagnose complicated Face ID hardware problems.<\/span> It can be sensor damage, flex cable issues, or post-repair issues, in all these cases, professional knowledge can be used to diagnose and fix.<\/span> Delivery within the required time implies that you receive your iPhone in time.<\/span>\u00a0<\/span><\/p>\n

Satisfaction of customers forms the basis of any repair that is clearly communicated of what is wrong and expectation made in a realistic manner.<\/span> Professional Face ID repair is affordable due to the competitive price, and hardware issues cannot be resolved by DIY approaches.<\/span> The availability of convenient places in Dhaka implies that professional assistance is nearby once the problem with Face ID will demand a more thorough fixing than the software.<\/span><\/p>\n

Preventing Future Face ID Problems<\/b><\/h2>\n

When the Face ID is functioning, it is recommended to wipe the front camera area with a microfiber cloth once per week.<\/span> Apply quality screen protectors that have cutouts that exactly fit your iPhone model and leave sensors completely exposed.<\/span> A good iPhone case will save your phone in case of drops, because the TrueDepth camera system is easily broken.<\/span>\u00a0<\/span><\/p>\n

Where you can, avoid being exposed to water and in case you require some screen repairs, always settle on the recommended Apple service providers or the highly reputed repair shops.<\/span> Always update your iOS to the newest version, and Apple is constantly trying to optimize Face ID by updating software.<\/span><\/p>\n

FAQ<\/b><\/h2>\n

How many Face IDs can be set on an iPhone?<\/b>\u00a0<\/span><\/h3>\n

You can set up one primary Face ID and one alternate appearance, giving you two face scans total.<\/span><\/p>\n

Will Face ID work if the front camera is broken?<\/b>\u00a0<\/span><\/h3>\n

No, Face ID cannot work without the full system of the TrueDepth camera which includes the front camera.<\/span><\/p>\n

Can Face ID be fixed after third-party screen replacement?<\/b>\u00a0<\/span><\/h3>\n

Sometimes yes, if the repair shop properly reconnected the original TrueDepth components; improper repairs often permanently disable Face ID.<\/span><\/p>\n

Does Face ID work in complete darkness?<\/b>\u00a0<\/span><\/h3>\n

Yes, Face ID operates the technology of infrared light, which is able to work even in complete darkness because it is not dependent on visible light.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

It is extremely frustrating when face ID fails to work, especially when one uses it tens of times per day. It can be that your iPhone has the text Face ID not available, is constantly prompting you to enter your passcode, or has completely forgotten how to recognise your face, but either way, you are […]\n","protected":false},"author":14,"featured_media":11194,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-11176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-and-tricks"],"_links":{"self":[{"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/posts\/11176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/comments?post=11176"}],"version-history":[{"count":4,"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/posts\/11176\/revisions"}],"predecessor-version":[{"id":11468,"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/posts\/11176\/revisions\/11468"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/media\/11194"}],"wp:attachment":[{"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/media?parent=11176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/categories?post=11176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.agcare.com.bd\/blog\/wp-json\/wp\/v2\/tags?post=11176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}